Always make you feel comfortable. Always honest about everything. As a forming Ford tech that can’t work on cars anymore, I can honestly say I would not take my 6.0 Liter Diesel, my wife’s F-150 King Ranch or my Mothers 2005 Escape, that no one could fix the alarm going off by itself, to anyone but John at Capital Automotive. You get a text of your estimate and John calls you 30-60 minutes after, not to pressure you, but to make absolute sure you understand all repairs and costs. Best shop in Carson City!