These guys (and women) just rock. They were recommended to me by my brother-in-law when I came back from working in Colorado. They have been amazing. Just this week is a perfect example. We are planning on helping friends move their daughter back from college next week. On Tuesday 4 days before we leave, the Check Engine light comes on. John managed to squeeze us in on Thursday morning, by that afternoon, they spotted the problem, but had to order the part. They sent a text message with the inspection checklist that included photos showing what they had found with red arrows pointing to the problem. A second text included the authorization to proceed including an estimate for the labor as well the costs to order and install the necessary replacement parts. Their attachment allowed for digital signature to allow them to move ahead with the repair. On Friday afternoon, the repair was completed at 3:00 PM. Talk about going above and beyond the typical automotive repair shop!!!
Thank you, Robert, for this amazing review! We are so happy to hear about your positive experience. Our team aims to go above and beyond for our customers. It's great to know that you appreciated the detailed communication and efficient service. We hope to continue providing you with exceptional car care in the future.
- Capitol Automotive