Reviews - Page 24 - Capitol Automotive

Gary Remington

7/28/2023

Very attentive to detail and professional throughout.

Hi Gary, thank you so much for bringing the VW to us and for taking the time to write about your experience with us. We appreciate you!

- Capitol Automotive

Chris Burns

7/21/2023

Bug shout out to Capitol automotive!!! My parts were to be delivered next day and were delivered elsewhere and put in jeopardy my car being done on time. But the staff jumped in with extra hands and finished the work being done on time. They communicated with me about the parts and the probable delay. They truly gave top notch service. They are very helpful and honest about the work that needs to be done. Definitely will use again.

Chris, thank you so much for bringing the Subaru Outback to us and for the amazing review! We appreciate your business and are also glad that the engine mounts and struts arrived in time!

- Capitol Automotive

Carl Chisam

7/20/2023

HONEST

Lynn Ellis

7/7/2023

Excellent work done by Capital Automotive!! Highly recommended them

Lynn, thank you for bringing the Hyundai to us and for the great review - it means a lot that you took the time to write it. I think you will be really happy that you got all those major services handled on the Sonata. See you next oil change!

- Capitol Automotive

james barnato

7/6/2023

I am a local. Needed my car repaired immediately. The girl who took my call wouldn't expedite even a quick look for less two weeks out and then hung up on me.

Hi James, my understanding was you needed a diagnosis appointment, our earliest which is July 18th. I'm sure you can understand that I can't pull a technician away from a customer's vehicle that made an appointment over a week ago to take a "quick look" at yours. Even our shortest appointments are typically 1.5 - 2 hours in length. We are a small, appointment-based shop and I think not a fit for your expectations. Based on your other Google reviews - all extremely negative - you seem to have very high standards that we probably would be unable to meet. I do sincerely apologize if I sounded rude in our conversation. That was not my intent and I thought our conversation was over.

- Capitol Automotive

david kowalek

7/3/2023

These folks do good work & they are very communicative throughout the process. It is helpful knowing what their recommendations are & which things are the greatest priority.

Hi David, thank you for bringing us the Yukon to work on and for the great review. We are glad we could help set up a maintenance plan for your vehicle. We appreciate your business!

- Capitol Automotive

Gordon Phelps

6/23/2023

Worked fast and fixed what was needed, I’ll definitely come back.

Gordon, thank you so much for bringing the Honda to us and for the great review. We appreciate you giving us a try!

- Capitol Automotive

Tina O'Dell

6/21/2023

1st time I've had Capitol Automotive service my car and they are fantastic! Did what they said they would do and great communication Thank you Capitol Automotive!

Tina, thank you for bringing the Explorer to us and glad that it only needed a battery. We appreciate the review and your support of our business!

- Capitol Automotive

Michelle Hartt

6/18/2023

Capitol Automotive is a great place to take your car. They're friendly, efficient, and dependable. I always feel like I got good treatment & auto work, at fair prices. Highly recommend!

Michelle, thank you for the great review and for bringing the CR-V to us for service. We appreciate your patronage!

- Capitol Automotive

Jr Campos

6/10/2023

Great service, if something is not right you can speak to them and they make it right. I like the inspections they do on your vehicle regardless of what you brought you vehicle in for. It helps knowing what attention your car might need in the future. I feel I can trust them.

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