Carson City Auto Repair

They answer all my questions.

I'm new in the area and was referred to Capitol Automotive and must say I was very impressed with the way Marcus and his staff do business. I'm an older guy and I know good old fashioned service, professionalism and a business you can trust when I experience it. I found an automotive repair company who cares about me and someone I can trust in Carson City NV! I highly recommend you try this organization!

Good informative first visit. They stated they have a well qualified VW mechanic on staff.

I am a race coach for a ski resort in the Truckee area and needed to get my car fixed asap as I commute to work. Mind you the parts where available but nevertheless my vehicle was fixed in 24 hours. A sense of urgency shows me they care about my well being and my need to stay working.

Very thorough and sent us pictures of anything they were concerned with.

The team at Capitol Automotive were able to quickly and accurately identify the source of of an exhaust leak on my F150 that I couldn't find. They forwarded photos and kept me informed of their repair progress. This wasn't an easy repair as there isn't much room to work on that manifold. They also posted a very cool synopsis of the general condition under the hood. I'm glad that I chose Capitol Automotive!

Normally do my own work on my Land Cruiser but there are certain things that require either tools, or time that I don't have. I contacted Marc and his crew to replace the starter on my 100 Series Land Cruiser due to it being a bit of a bear to get to. His staff was knowledgeable, punctual and happy to oblige when I had specific requests (wanted only OEM parts). The day the work was supposed to be done I received a call from his main technician John regarding the job being a bit more time-consumptive and complex than originally anticipated. They verified with me that it was ok for them to begin work with this increase in time/price due to the complexity BEFORE turning a wrench. After chatting with John a bit about the situation, I gave him some recommendations on enthusiast forums that had some time saving tricks/tips that he utilized to help with the process. They were happy to listen to my cruiser talk (being a Land Cruiser enthusiast) and utilized what I was recommending. Afterwards, when the job was completed, not only did I receive a call confirming completion of the task but also a text with a link to the "overall well-being" of the vehicle as well as an email. They do their own small, multi-point inspection with recommendations on things that they noticed may need attention. After I went to pick-up the vehicle and pay for the service, the cost came out a bit lower than originally anticipated (after the initial call) and they gave me a quick debrief on what happened, was found, and asked if I had any questions or concerns. I would highly recommend them to anyone looking to have work done on their vehicles as the professionalism, cleanliness of shop, and organization all it top notch.

I trust the crew at Capitol Automotive to do what needs to be done on our vehicles. They just worked on our high mileage VW (250k) and I haven’t run this well in years!

This is the third time I've had major work done on my car at Capitol Automotive. Every employee here is great. They don't try to upsell you, explain exactly what they are doing and why they are doing it, and always get my car back to me on the same day. I'd rather never have to see them obviously, but they make it as painless as possible.