5

The alternator on my wife's car was going out. They quoted me what was a fair price considering the difficulty in getting to the alternator. While they did the preliminary checks, they discovered what might have been an additional problem, and they also managed to save some money by removing the alternator a different way. So, they asked if I wanted them to look into the additional problem. Having saved me money, I immediately took them up on it. Turned out to be nothing, and I was very satisfied with not only their great customer service, but also their attention to detail and willingness to help save me a little money, too! EDIT: four months later, the alternator started going out again. They tested it, confirmed it, and replaced it all in the same day, even with a busy workload, at no cost to me. These people know what it means to care for their customers.

Thanks David we appreciate your business and hope to see you again soon!

- Capitol Automotive
5

Great service and people. Always reliable. Only issue was the online appointment system did not work - so I just called for appointment.

Thanks Kate! We are looking into what could have happened to the online system, thanks for making us aware!

- Capitol Automotive
5

I had the opportunity to meet Marcus and his staff, as a shop owner myself I recognized all the great things this shop offers, I recommend this shop to anyone in Carson City.

Thank you!

- Capitol Automotive
5

I've known Marcus and know his genuine care for people for quite some time. He and his crew will go above and beyond for you. I recommend this shop highly.

Thank you David!

- Capitol Automotive
5

Best place to get service

Thank you for your trust in us.

- Capitol Automotive
5

My car has been serviced five or six times at Capitol Automotive. I’m thrilled with their service, prices, and attitude. They go above and beyond for about half the price of the dealerships. Thanks Capital for all you do to keep me safe on the road.

Thank you we appreciate your visits and your review!

- Capitol Automotive
5

These folks know what they're doing. Noticeable improvement with everything I asked them to do.

Thank you!

- Capitol Automotive
5

Place is great

Thank you Stephen!

- Capitol Automotive
1

These people are totally dishonest and bug time lied to me. Not only that but the did very poor work and forgot important steps and intentional skipped important steps. I would never recommend them to anyone ever! Beware, do not use them. . .

Your experience at my shop is VERY important to me. I would like to make it right. I have read your review and there is not enough info there for me to figure out who you are or what vehicle it was. Please email me or call me directly 443-7241 to resolve. Your feedback is important to me, it will be an opportunity for us to improve our service.- Updated 2/12/18... Hey Cloud Dancer- after discussing your review with my staff, and reading the other reviews you have left... pretty sure you are part of some sort of scam. If you really are a customer of mine, contact the number I listed and lets get this solved.

- Capitol Automotive
5

I started taking my Jeep Wrangler there a couple of years ago and have had nothing but excellent service. I'm really impressed with the email reports you receive detailing the work that's been done on your vehicle. Top notch shop.

Thank you Randy!

- Capitol Automotive
1000 N Plaza St. Carson City, NV 89701 (775) 227-5752
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